Direct Marketing Commission - Enforcing Higher Industry Standards

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DMC adjudications provide guidance to practitioners in the industry on how their Code is interpreted and act as a record of DMC rulings and policy.

Hot Topics

CC me? Think again..

The Direct Marketing Commission is always at the forefront of hearing what’s happening in the industry, good and bad. One of the downsides of being ‘in t...

Behavioural Advertising

What is Behavioural Advertising? Online behavioural advertising (also known as interest-based advertising) is a way of serving advertisements on the websites...

Direct Mail

Are you receiving unwanted mail? Are you receiving unaddressed mail?   Unwanted mail Have you been receiving unwanted marketing mail? Have you bee...

Poor Customer Service

Are you having a problem making contact with the company? Are you have a problem with a delivery? Are you not receiving a refund? Do you have issues wi...

Telemarketing

Have you been receiving silent calls? Have you been receiving unwanted marketing calls?   Silent calls Have you been receiving silent calls? Have ...

Latest News

Information Commissioner warns political parties over data p...

(Marketing Week 4 March 2010)   Political parties could face fines and lost votes if they do not follow data privacy rules when planning direct and digi...

Government consultation paper on penalties for silent calls

The Government has sought views on its plans to raise the current maximum penalty for silent and abandoned calls from the current limit of £ 50,000 to £ 250,0...

DMC Quarterly Newsletter

Foreword from the Chairman Matti Alderson: Happy New Year and welcome to the Direct Marketing Commission’s first email newsletter for 2010. Once again...

Phone Scams

BT has warned customers that they should be on their guard after phone scams involving people who claim to be calling from the company. The scammers are call...