The DMC website uses cookies to help enhance your experience and improve functionality on our website.

By continuing to use our website you are agreeing to the use of these cookies. Cookies terms and conditions can be found here.

Direct Marketing Commission - Enforcing Higher Industry Standards

Data & Marketing Commission | Enforcing Higher Industry Standards

What are the Preference Services ?

24th November, 2010 at 14:35pm

The DMA runs a number of preference services that allow consumers and businesses to opt-out of unsolicited marketing communications via telephone, mail or fax.

The preference service files list all contact numbers or addresses that consumers have chosen to block from receiving unsolicited one-to-one marketing.

For marketers, screening contact lists against these files is often a legal requirement – and also saves the resources, money and brand damage of marketing to consumers who either cannot or do not want to receive it.

The Mailing Preference Service (MPS) is a free service set up in 1983 and funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from lists used by the industry. It is actively supported by the Royal Mail and all directly involved trade associations and fully supported by The Information Commissioners Office (ICO).

Please click here to find out more.

The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls.  It is a legal requirement that companies do not make such calls to numbers registered on the TPS.

The original legislation was introduced in May 1999.  It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.

Please click here to find out more.

The Fax Preference Service (FPS) is a central opt out register whereby businesses (and individuals if they wish) can register their choice not to receive unsolicited sales and marketing faxes.  It is a legal requirement that companies do not send such faxes to numbers registered on the FPS.

The original legislation was introduced in May 1999.  It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.

Please click here to find out more.