Vacancy - Independent Appeals Commissioner

Location: Working from home/remote working

Commitment: Ad hoc arrangement on a case-by-case basis

Daily rate: £650 plus reasonable expenses

Closing Date: 16^th March, 2026

The Data & Marketing Commission Ltd (DMC) is the body which oversees and enforces the Data & Marketing Association (DMA)’s Code.  The Code and DMC are there to give effective protection to recipients, users and practitioners of the data driven marketing sector. It aims to ensure companies observe the highest standards of integrity and trade fairly with their customers and with each other.  This is achieved by investigating complaints and identifying trends in data driven marketing that might raise issues for consumers and the sector.

The DMC are looking to appoint a new Independent Appeals Commissioner (IAC).  The term would be for three years, renewable once.

Historically the DMC has adjudicated against complaints about DMA members only but it now hopes to become an independent Monitoring Body for the Information Commissioners’ Office following approval of an industry GDPR Code, resulting in increased prominence of this role.

The DMC also has a further extended remit in support of the Advertising Standards Authority (ASA) with complaints by consumers in relation to data and in particular Legitimate Interest and related matters.

The IAC is appointed by the Board of the DMC following an open recruitment process and recommendation made by a panel chaired by a person independent of the DMC.

Duties

When the DMC concludes that a member is in breach of the DMA (or GDPR Code), a member or complainant can appeal against the ruling, or any sanctions imposed.  The IAC will be expected to consider an appeal when lodged by a member company of the DMA (or by a signatory organisation to the GDPR Code) or by a complainant.  The IAC will be expected to set and follow operational procedures that are consistent with relevant provisions of the DMA (and GDPR) Code.  The IAC will report after each appeal to the DMC on the work of the IAC and maintain a dialogue with the DMC to make them aware of any major issues.

Qualities and responsibilities

·        Strategic understanding

·        Judgement

·        Communication

·        Independence

·        Experience and knowledge

·        Social skills

·        Media literacy

·        Awareness of self-regulation

A full Job Description is available on request. Applications with a covering letter to dm@dmcommission.com.  It is anticipated that interviews will take place March/April.