Intelligent Data Services – complaint about direct marketing
June 15th 2010
This complaint from a business related to an order of email records for which there had been a high hard bounce rate. Following discussion, the Commission concluded that Intelligent Data’s measures for managing and cleansing data overall appeared generally satisfactory. The company had now offered a refund to the complainant at his request, and the case was considered resolved and closed.
If you believe a DMA member is in breach of the Direct Marketing Code of Practice then contact the Direct Marketing Commission – you can alert us to an issue you see here.